Make Sure Your Device Is Unlocked And File Transfer. If prompted tap to trust this computer on the iphone on your pc open the photos app swipe up or right click and select import select your iphone from the available devices choose which photos you want and choose import transfer iphone photos using windows 7. On this dialog you want to tap the transfer files mtp option as indicated by that large red arrow.
Step 11 just happened to me on stock android marshmallow 60. Take backup of your device 3. Look for your antivirus programs icon in the notification area of the taskbar.
If you see a trust this computer alert unlock your device and tap trust.
Restart both your device and your computer. Restart the device and your computer. Also if your device is locked you will need to first unlock it and then restart android file transfer before you can access its files and folders. An android file transfer window opens on the computer.